Privacy Policy

We may collect the following categories of personal information:

Contact and order information. Your name, email address, billing address, phone number if provided, order number, and other information entered during checkout or when contacting support.

Transaction information. The product purchased, price, currency, payment status, transaction date, order history, refunds, and information needed to confirm and support your purchase.

Payment information. Payments are processed by Shopify and its connected payment providers. Dating App Upgrade does not normally receive or store your complete payment card number.

Device and usage information. Your IP address, browser type, device type, operating system, referring page, pages visited, approximate location, interaction data, and technical identifiers.

Customer-support information. The content of messages, screenshots, order details, and other information you voluntarily send when requesting assistance.

Digital-access information. Information related to delivery and access, such as whether a download link was generated or used, access timestamps, download limits, and technical information used to prevent abuse or resolve access problems.

Cookie, analytics, and advertising information. Information collected through cookies and similar technologies, depending on your preferences and applicable law.

We may collect information:

• directly from you when you place an order, submit information, or contact us;
• automatically when you browse or interact with the website;
• from Shopify, payment providers, digital-delivery providers, analytics services, advertising services, and other providers needed to operate the website and fulfill orders.

We may use personal information to:

• process payments and confirm orders;
• provide access to purchased digital materials;
• send order, access, and support communications;
• resolve technical or download problems;
• prevent fraud, misuse, unauthorized sharing, or security incidents;
• operate, maintain, and improve the website;
• understand website performance and user behavior;
• measure advertising performance where permitted;
• show advertising based on consent and applicable law;
• comply with legal, accounting, tax, and regulatory obligations;
• enforce our Terms & Conditions and protect our rights.

Where data-protection laws require a legal basis, we may process personal information because:

• it is necessary to perform a contract with you, including processing and delivering your order;
• it is necessary to comply with legal obligations;
• it supports our legitimate interests in operating, securing, and improving the website;
• you have provided consent, including for certain analytics or advertising technologies.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.

We may share personal information only when reasonably necessary with:

• Shopify, which hosts and supports the store and checkout;
• payment providers that process transactions;
• digital-delivery providers that provide access to purchased files;
• hosting, security, analytics, customer-support, and technical service providers;
• advertising partners, where allowed and subject to your choices;
• professional advisers such as accountants, legal advisers, or compliance providers;
• public authorities when disclosure is legally required;
• parties involved in a legitimate business reorganization, acquisition, or transfer.

Service providers may process information only for the services they provide and under their own legal and contractual obligations.

We use cookies and similar technologies to operate the website, remember preferences, understand website performance, support checkout, prevent fraud, and measure advertising where permitted.

Non-essential analytics or marketing technologies are used subject to the consent requirements that apply in your location.

You can review or change your choices through the Cookie Settings link available in the website footer. More information is available in the Cookie Policy.

Dating App Upgrade does not sell personal information for monetary payment.

Some analytics or advertising activities may be considered “sharing,” “targeted advertising,” or similar processing under certain U.S. state privacy laws.

Where applicable, you may have the right to opt out of this type of processing through Cookie Settings or by contacting info@datingappupgrade.com.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

Retention periods may depend on:

• the duration of the customer relationship;
• order, tax, accounting, and payment-record requirements;
• customer-support needs;
• security and fraud-prevention requirements;
• legal claims or regulatory obligations.

Information that is no longer required may be deleted, anonymized, or securely retained where required by law.

Our providers may process information in countries other than the country where you live.

Where required, appropriate safeguards may be used for international transfers, including contractual protections or other transfer mechanisms recognized by applicable law.

Depending on where you live, you may have the right to:

• request access to personal information;
• request correction of inaccurate information;
• request deletion of certain information;
• receive a portable copy of certain information;
• object to or restrict certain processing;
• withdraw consent;
• opt out of certain targeted advertising or data sharing;
• appeal a decision relating to a privacy request;
• lodge a complaint with an appropriate privacy or data-protection authority.

These rights are not absolute and may be limited by applicable law.

To submit a request, email info@datingappupgrade.com with the subject line: Privacy Request — Dating App Upgrade

We may need to verify your identity and your connection to the relevant order before completing a request.

Dating App Upgrade is not directed to children, and we do not knowingly collect personal information from children under the age required to use the website or make a purchase in their jurisdiction.

If you believe a child has provided personal information, contact us so the situation can be reviewed.

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, transmission method, or storage system can be guaranteed to be completely secure.

Do not send passwords, complete payment-card details, or other highly sensitive information through ordinary support email.

The website may connect to Shopify, payment providers, analytics services, advertising platforms, or other third-party services.

Those providers process information under their own privacy notices. Dating App Upgrade is not responsible for the independent privacy practices of third-party websites or services.

We may update this Privacy Policy to reflect changes to the website, services, providers, or legal requirements.

The current version will be published on this page with an updated “Last updated” date.

For privacy questions or requests, contact: info@datingappupgrade.com

Subject line: Privacy Request — Dating App Upgrade

For purposes of this policy, Dating App Upgrade is responsible for the processing activities described above.